Politique de confidentialité
We take privacy very seriously. This privacy policy explains how fr-zalando.com (collectively “we” or “our”) collects, uses, shares and processes your information.
Collection and use of
personal data Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymous data associated with information that can be used to identify you directly or indirectly. Personal data does not include data that has been irrevocably anonymized or aggregated, combined with other information or in other ways, and we cannot identify it.
Promote safety and security
We respect the principles of legality, legality and transparency, use and process the least amount of data for a limited purpose and take technical and administrative measures to protect data security. We use personal data to help verify your account and activity and to promote security, for example, to monitor fraud and investigate suspicious or potentially illegal activities or violations of our terms or policies. This process is based on our legitimate interests to help ensure the security of our products and services.
Below is an explanation of the types of personal data we may collect and how it is used:
What personal data we collect
Ⅰ. Data provided
When you use our products and services or interact with us, we collect the personal data that you provide, such as when you create an account, contact us, take online surveys, use our online helpline or website chat tools If you a purchase, we will collect personal data related to the purchase. This data includes your payment details, such as your credit or debit card number and other card information, other account and identity verification information, as well as billing, shipping and contact information.
Ⅱ. Data about the use of our services and products
When you visit our site, we may collect information about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser you use, usage information and diagnostic information. . . and information about the location of computers, phones or external devices that install or access our products or services. Where available, our services may use GPS, IP address and other technologies to determine the approximate location of your device so that we can improve our products and services.
How we use your personal data In general, we use personal data to provide, improve and develop our products and services, communicate with us, provide targeted advertising and services, and protect ourselves and our customers.
Ⅰ. To provide, improve and develop our products and services
We use personal data to help us provide, improve and develop our products, services and advertising. This includes the use of personal data for data analysis, research and monitoring purposes. This process is based on our legitimate interests in the provision of products and services and business continuity. If you participate in contests or other promotional activities, we may use the personal information you provide to administer these programs. Some of these activities have additional rules that may contain more data than we have as personal data, so we recommend that you read these rules carefully before participating.
Ⅱ. Contact us with
With your prior explicit consent, we may use personal data to send you marketing communications related to our products and services, communicate with us about your account or transactions, and inform you about our policies and terms. If you do not wish to receive email communications for marketing purposes, please contact us to get out of the way. When you contact us, we may also use your information to process and respond to your inquiry. With your prior explicit consent, we may share your personal data with third party partners and third party partners may send you marketing communications relating to their products and services. With your explicit consent, please note: for any prior use of data that requires your prior explicit consent,
Definition of "cookies"
cookie is a small piece of text used to store information in a web browser. Cookies are also widely used to set and receive identifiers and other information on computers, phones and other devices. We also use other technologies
for similar purposes, including data we store on your web browser or device, identifiers associated with your device, and external software. In this Cookie Policy, we refer to all technologies as "cookies".
Use of the cookie
We use the cookie to provide, protect and improve our products and services, while providing personalized content, offering and with the content of your advertising, user behavior and providing a safer experience that we can use varies by website and specific service you use. .
Disclosure of personal data
We provide certain personal data to strategic partners who work with us to provide our products and services or help us market them to our customers. We will share personal data with these companies only to improve our products, services and advertising; Without your explicit consent, we will not share it with third parties for their marketing purposes.
Ⅲ. Legal Compliance and Security or Protection of Other Rights
In accordance with laws, legal procedures, disputes and/or requirements of public and government authorities within and outside the country/region of residence, it may be necessary for us to disclose personal data. If we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance, we may also disclose personal data.
Your rights
We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. I have the right to access, correct or delete the personal data we have collected. You also have the right to modify or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You can lodge a complaint with the data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may ask you to provide us with data so that we can confirm your identity and your right to access this data, as well as investigate and provide you with the personal data we hold about you. In some cases, subject to applicable laws or regulatory requirements, We are permitted to request that We refuse to provide or delete some or all of the personal data We have about you. You can contact us to exercise your rights, we will respond to your request within a reasonable period, in any case not exceeding 30 days.
Sites and services
from third parties When customers connect to third party sites linked to us, which are subject to third party privacy policies, we assume no responsibility for the policy statements. Our sites, products and services may link to third-party sites, products and services or have the ability to access third-party sites, products and services. We are not responsible for the privacy practices of these third parties, or the information or content of their products and services. This privacy statement applies exclusively to the dissemination or storage of data, the transmission and processing of
For the reasonable implementation or application of this article
We may share personal data with all our affiliated companies and transfer all your data to relevant third parties. We may also disclose personal data if we establish in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, comply with our terms and conditions, investigate fraud, or protect our operations or users.
Through our products and services. We recommend that you read the privacy policies of third parties before continuing to use their websites, products or services.
Security, integrity and data retention
We use reasonable technical, administrative and physical security measures to protect and help prevent unauthorized access to your data and to use the data we collect correctly. We will retain your personal data for as long as necessary to achieve the purposes outlined in this privacy policy, unless required by law to allow a longer retention period.
Changes to this privacy statement
We may change this privacy policy from time to time to keep up to date with new technologies, industry practices and regulatory requirements. If you continue to use our products and services after entering data in the privacy policy, it means that you agree to a revision of the privacy policy. If you do not agree to the revised privacy policy, please contact us, do not use our products or services, and contact us to cancel any account that has been created.
If you have any questions about this privacy policy or its implementation, please contact us at: service@fr-zalando.com